Career Opportunities

Bilingual Victim Services Specialist position available at the Arizona Coalition to End Sexual and Domestic Violence (ACESDV)                 

Reports to: Victim Services Manager
Effective Date: March 2010
Revision Date: December 2019
Status: Full-time 40 hours/week
Starting Salary Range: DOE; Minimum $36,000
FSLA: Exempt

JOB SUMMARY:

The Arizona Coalition to End Sexual and Domestic Violence (ACESDV) Bilingual Victim Services Specialist provides telephone and online chat-based lay legal and general advocacy, information, referrals, and resources to callers of the ACESDV Sexual and Domestic Violence Helpline. Victim Services Specialists are responsible for ongoing research of available services statewide and maintaining a database of these resources. In addition, Victim Services Specialists represent ACESDV at collaborative meetings with victim services specialists and advocates from partner agencies statewide in order to enhance the response to sexual and domestic violence in Arizona. The minimum salary is $36,000 with increase based on experience, and a 5% increase in base pay for bi-lingual English/Spanish abilities.

The Victim Services Specialist will uphold the mission, vision, and guiding principles of ACESDV: www.acesdv.org/guiding-principles

CORE ACCOUNTABILITIES/RESPONSIBILITIES:

• Provide phone and online chat-based lay legal and general advocacy services and technical assistance to victims/survivors of sexual and domestic violence, concerned family members, community partners, and others that contact ACESDV for assistance;
• Accurately enter call and chat data into databases;
• Locate and provide resources and referrals;
• Create, update, and maintain resource database, files, and lists;
• Maintain confidentiality;
• Analyze systems and support systems advocacy efforts when appropriate and relevant to sexual and domestic violence issues;
• Maintain expertise related to sexual and domestic violence through training, study, and collaboration with professionals from across the country;
• Attend and represent ACESDV at community meetings and committees;
• Accurate completion of required program reports and time and effort reports;
• Attend and participate in staff and department meetings;
• Provide support to and participate in ACESDV’s events;
• Assist and/or supervise volunteers and interns;
• Other duties as assigned.

QUALIFICATIONS:

Required for all candidates

• A commitment to the Guiding Principles of ACESDV: acesdv.org/guiding-principles
• A commitment to ending gendered violence and oppression;
• Network-building capabilities, including the ability to do outreach and collaboration with diverse stakeholders related to sexual and domestic violence;
• Strong knowledge of sexual and domestic violence and related issues;
• Experience working with diverse communities, including communities of color and LGBTQ+ communities;
• Demonstrated team building, problem solving, creative/analytic thinking skills, and organization skills;
• Excellent written, oral communication, and listening skills;
• Access to reliable transportation and ability to travel nationally and statewide;
• Demonstrated ability to work in high pressure, limited-resource work environment;
• Fluency in English and Spanish with the ability to: (a) converse with and provide advocacy to Spanish-speaking callers through telephone, chat, and in-person; (b) develop and provide ACESDV training materials in Spanish as needed; (c) develop and translate grammatically accurate ACESDV brochures, factsheets, and other ACESDV resource materials.

Ideal Candidate will have:

• Experience in direct services to victims of domestic violence or sexual assault;
• Bachelor’s or Master’s degree in social work, gender/women’s studies, psychology, criminal justice, or related field;
• Experience with social justice work and social transformation advocacy/activism;

TO APPLY:
Please send a resume/CV and cover letter by Friday, January 17, 2020 to:
Danielle Wright
Victim Services Manager
danielle@acesdv.org

Case Coordinator-Child & Family Services position available at Emerge! Center Against Domestic Abuse

Full-time/Benefits Eligible
Bilingual (English/Spanish) Preferred
Tuesday – Friday 12:30p – 9:00p and Sat 10:00a – 6:30p *
*Flexibility to work outside of regular schedules as needed for monthly program activities.
Emerge Center Against Domestic Abuse has begun an organizational process of transforming philosophy and practice to acknowledge the root causes of violence as being embedded in multiple, intersecting systemic oppressions (sexism, racism, homophobia, transphobia, classism/poverty, able-ism, and anti-immigrant sentiment).

These conversations directly impact the climate and culture of our organization and are tied to the climate and culture in our community related to violence as a normalized experience. We are seeking team members across the organization who understand that humanizing the experience of all people is a radical act in a non-profit system and who are willing to be a part of transforming our organizational culture to be a more antiracist multicultural institution.

We are seeking job applicants who understand it is our responsibility to ensure that our responses to domestic abuse must include the experiences of those who are most in need and who have the least amount of access to help and support and who can work in an environment that is rapidly changing.

We’re committed to making our community a safer place for everyone. Join us!

In this position you will:

• Provide individual and group support services to children and families.
• Support participants from a trauma informed care approach.
• Work closely with the Program Supervisor – Family Services to implement programming and curriculum for children and families.
• Develop a network of resources throughout the community to enhance the ability to be a liaison for adult participants.
• Provide education and information to adult participants regarding the impact of abuse on their children.

ESSENTIAL DUTIES

• Support participants from a trauma informed care approach
• Provides support, advocacy and case management services with children and families
• Plans and facilitates educational support groups for children, focusing on domestic abuse themes and emotional literacy
• Prepares activities for children in group settings
• Prepares and facilitates family sessions and parent groups as well as individual sessions
• Ensures the safety of each child in the program through direct constant supervision of the children and their environment
• Provides parenting information, education and emotional support to adult participants about the impact of abuse on their children
• Supervises family services volunteers and interns on site in collaboration with the Program Supervisor –Family Services
• Networks with and makes appropriate referrals to community agencies, assessing available services appropriate to participants’ needs
  Provides presentations at high schools on the subject of teen dating violence and healthy relationships
  Provides community presentations on the impact of abuse on children
  Collects statistics monthly and report quarterly, includes surveys, success story, and demographics
  Adheres to agency policies and procedures and all City, County, State and Federal rules and regulations

QUALIFICATIONS

• Associate degree, Bachelor degree preferred
• Two years related experience in the social service field and/or in the area of domestic violence
  o Or an equivalent combination of education and/or experience
• Experience working with adolescent populations preferred
• Knowledge of teen dating violence dynamics preferred
• Bilingual (English/Spanish) preferred

REQUIRED COMPETENCIES

• Effective listening
• Excellent written and oral communication
• Knowledge of the dynamics of domestic violence
• Knowledge of the impact of trauma
• Knowledge of group facilitation and dynamics
• Ability to assess potential crisis situations and take appropriate action
• Ability to work well independently and be self-motivated
• Proficient computer skills including e-mail, calendars, document processing, spreadsheets and databases

OTHER REQUIREMENTS

• Appropriate fingerprint clearance through the Arizona Department of Public Safety
• CPR/First Aid certification
• Valid Arizona Driver License and proof of automobile insurance
  (No action is needed to acquire fingerprint clearance or CPR/1st Aid prior to possible employment and Emerge will cover expenses upon
  employment.

PHYSICAL DEMANDS

• Must be able to sit or stand for long periods of time
• Must be able to express or exchange ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately or quickly
• Provide CPR/First Aid
• Must be able to lift up to twenty-five pounds
• Emerge is an equal opportunity employer

To apply, email cover letter and resume to Jill O’Rourke at jillo@emergecenter.org.

ORGANIZATION:         Community Legal Services, Inc.

www.clsaz.org

POSITION:                       PARALEGAL/LEGAL ASSISTANT & VICTIM SERVICES COORDINATOR

Location:                     305 South 2^nd Avenue, Phoenix, AZ 85003                   

QUALIFICATIONS:         High school graduate with related paralegal / legal secretary experience or graduate of a paralegal program. Must have accurate word processing skills and ability to perform secretarial and paralegal duties and functions. The applicant should have a demonstrated interest in assisting low-income people and victims of domestic violence. Ability to speak and write Spanish fluently is preferred. 

DUTIES:                           Open, close, organize, and maintain applicant intakes and client files; answer and screen incoming calls and communicate with clients and others on behalf of unit staff; coordinate domestic violence victim client services, including social service and legal referrals, crime victim rights information and surveys; draft legal documents, pleadings, and letters; maintain tickler system for cases; provide litigation and clerical assistance to attorneys; conduct unit administrative duties, including for mail, supplies, and equipment repairs; participate in outreach and educational activities; other duties as assigned.

SALARY:                          Depending on experience, excellent benefits package, including 12 paid holidays, health, dental and disability insurance, compensation for bilingual ability and more.

TO APPLY:                 Send resume and cover letter to:

                                       Lilly Paniagua, Human Resources Administrator

                                          COMMUNITY LEGAL SERVICES

                                          P.O. Box 21538

                                          Phoenix, Arizona 85036-1538

                                                                        Or

      Email documents to infojobs@clsaz.org Attention: Human Resources Administrator

 CLOSING DATE:             Open Until Filled

 COMMUNITY LEGAL SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER.