Career Opportunities

Empowerment Counselor position available at CAAFA (Community Alliance Against Family Abuse)

Job Description:
Under the direction of the Community Services Director, the Empowerment Counselor is responsible for providing one-on-one interaction and facilitating support groups for domestic and sexual violence survivors of all genders. This is a 20 hour/wk part-time position and with the intent of evolving into a full time position. The starting compensation is $19.25/hr to $22.60/hr commensurate with experience and salary history and a 5% increase in base pay for bilingual English/Spanish abilities. Other benefits include health insurance coverage and flexible scheduling options.

Responsibilities and Duties:
Provide one-on-one Empowerment Sessions to program participants in the community and CAAFA’s Safe House referred by Advocates and/or designated staff.
Facilitate weekly support groups for individuals affected by domestic and sexual violence in the community and CAAFA’s Safe House.
Provide information and education about domestic and sexual violence as needed and offer referral information in support sessions.
Conducts Bio-Psycho-Social assessments for all program participants in the community and CAAFA’s Safe House as referred by Advocates and/or designated staff.
Identifies precipitating problems and underlying issues to achieving self-identified goals.
Integrates assessment and interactions with professional judgment to formulate an appropriate therapy based case plan.
Develops, implements, updates, and monitors progress on goals and objectives on individual case plans in collaboration with participants and Advocates.
Assists in any initial appointments as well as follow up appointments for individuals in need of any extended outside therapeutic care.
Provide support, affirmation, and validation to those affected by domestic and sexual violence.
Provide direct service to program participants in the community and CAAFA’s Safe House.
Provide On-Scene Response Support services, which may include crisis intervention.
Attend and contribute to staff meetings, direct services meetings, and trainings as needed.
Maintain program participant files in accordance with legal and licensing requirements, complete all case notes, filing and input into participant tracking database weekly.
Maintain office integrity.
Other duties as assigned by Community Services Director.

Minimum Qualifications:
Must be at least 21 years old.
Master’s degree in Counseling, Social Work, Marriage and Family Therapy or another related behavioral health fieldrequired.
Knowledge and skills in individual and group counseling and experience with crisis intervention for victims of domestic and
sexual violence or other related social work.
Licensed by the Arizona Board of Behavioral Health Examiners: Licensed Associate or Professional Counselor (LAC, LPC), Licensed Marriage and Family Therapist (LAMFT, LMFT), or Licensed Clinical Social Worker (LMSW, LCSW) or application for licensure in process.

Preferred Qualifications:
English/Spanish bilingual
Required Knowledge, Skill and Ability:
General knowledge of domestic violence, sexual violence, social services, community organizations, and health services;
Effective interviewing and crisis counseling skills;
Ability to remain calm in crisis situations;
Excellent interpersonal and communication skills;
Caring, honest, and cooperative nature;
Supportive, sensitive, and empathetic personality;
Strong problem-solving skills;
Ability to be flexible;
Ability to provide responsive services to a diverse population of program participants;
Maintain a positive attitude;
Ability to work collaboratively and independently;
Ability to respect confidentiality of information learned through providing services; consistently represent the mission and
philosophy of the agency; and
Maintain effective and cooperative relationships with community partners, safe home, other employees, and volunteers

Email cover letter and resume to CAAFA’s Executive Director at rayv@caafaaz.org

ORGANIZATION:         Community Legal Services, Inc.

www.clsaz.org

POSITION:                       PARALEGAL/LEGAL ASSISTANT & VICTIM SERVICES COORDINATOR

Location:                     305 South 2^nd Avenue, Phoenix, AZ 85003                   

QUALIFICATIONS:         High school graduate with related paralegal / legal secretary experience or graduate of a paralegal program. Must have accurate word processing skills and ability to perform secretarial and paralegal duties and functions. The applicant should have a demonstrated interest in assisting low-income people and victims of domestic violence. Ability to speak and write Spanish fluently is preferred. 

DUTIES:                           Open, close, organize, and maintain applicant intakes and client files; answer and screen incoming calls and communicate with clients and others on behalf of unit staff; coordinate domestic violence victim client services, including social service and legal referrals, crime victim rights information and surveys; draft legal documents, pleadings, and letters; maintain tickler system for cases; provide litigation and clerical assistance to attorneys; conduct unit administrative duties, including for mail, supplies, and equipment repairs; participate in outreach and educational activities; other duties as assigned.

SALARY:                          Depending on experience, excellent benefits package, including 12 paid holidays, health, dental and disability insurance, compensation for bilingual ability and more.

TO APPLY:                 Send resume and cover letter to:

                                       Lilly Paniagua, Human Resources Administrator

                                          COMMUNITY LEGAL SERVICES

                                          P.O. Box 21538

                                          Phoenix, Arizona 85036-1538

                                                                        Or

      Email documents to infojobs@clsaz.org Attention: Human Resources Administrator

 CLOSING DATE:             Open Until Filled

 COMMUNITY LEGAL SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER.

Director of Programs position available at CAAFA (Community Alliance Against Family Abuse)

Job Description:
Reporting to the Executive Director, the Director of Programs is responsible for overseeing all of CAAFA’s programs and services. This position ensures that CAAFA’s service philosophy is adopted across the agency, and that all programs are in adherence and compliance with internal policies/procedures and funder requirements. The Director of Programs is responsible for creating the highest level of efficiency and efficacy possible within the organization, ensuring quality by training staff, supervising site Directors, modeling appropriate advocacy, and utilizing data to inform decisions. The Director of Programs will help CAAFA research and determine whether new programs should be introduced, and remain apprised of new
developments in domestic and sexual violence services to introduce innovations to our current programs.

This full-time position is a key member of CAAFA’s leadership team. The starting compensation is $50,000-$60,000 commensurate with experience and salary history, and a 5% increase in base pay for bi-lingual. English/Spanish fluency.

Responsibilities and Duties:

Direct programs including program development and implementation, record retention, program team meetings, compliance, and incident reduction strategies.
Manage staff including hiring, training, performance management, performance evaluations, employee safety, and scheduling; directly supervise the Community Services Director and
Residential Services Director
Ensure a trauma informed environment for all program participants and staff.
Model and maintain a culture of professional, individualized, caring, inclusive, and low-barrier services for all participants.
Create a sense of pride and ownership among staff for program outcomes.
Develop, maintain, and update all program policies, procedures, protocols, forms, and manuals in partnership with CAAFA leadership.
Ensure that all staff trainings and requirements from each grantor are being met ethically and in a timely manner.
Maintain ADA compliance.
Oversee data collection systems for agency and ensure data is captured accurately and timely.
Monitor progress on CAAFA’s strategic plan
Partner with Grants Manager to develop grant applications, complete successful funder site visits, and track contract deliverables.
Ensure all services at CAAFA are streamlined and work cooperatively with the Residential Services
Director and Community Services Director to ensure grant compliance.
Implement quality assurance protocol to effective evaluate performance outcomes.
Provide service data to leadership team.
Track program evaluations, statistical, and program reports, and facilitate the Leadership Team’s evaluation efforts.
Identify, describe, and analyze strengths and problems; and then test, implement, learn from, and revise solutions.
Supervise MSW interns
Oversee facility management, technology management, and service policy agreements.
Coordinate and establish office systems as needed including filing systems, computer technology, software, internet service, telephone service and wireless capability, and office equipment.
Facilitate monthly Direct Service Staff meetings.
Attend and contribute all mandatory staff meetings.
Attend all monthly board meetings.
Other duties as assigned by the Executive Director.

Minimum Qualifications:
Possess a Master’s of Social Work
At least 1-3 years of relevant experience in social services, human services, medical/behavior health, residential, or comparable fields
At least 2 years of supervisory experience
Experience in non-profit management
Commitment to addressing and preventing domestic and sexual violence
Certification or formal training in trauma-informed care
Ability to successfully carry out the above duties and responsibilities with limited additional training

Preferred Qualifications:
Bi-lingual English/Spanish
Domestic\Sexual violence program management experience
Required Knowledge, Skills, and Abilities:
Ability to maintain professional appearance and conduct self in professional manner at all times
Ability to maintain positive relationships with coworkers and supervisors.
General knowledge of domestic violence, social service delivery, and program development, and program management
Excellent verbal and written communication skills
Ability to organize and analyze service delivery;
Ability to make public presentations and to communicate clearly and effectively with the public;
Ability to communicate with people with varying social, economic, religious and ethnic backgrounds;
Ability to react rationally and with sound judgment in a crisis situation;
Ability to effectively maintain service records and statistics; and
Ability to maintain a high degree of confidentiality and to adhere to the ethical standards.

CAAFA is an equal opportunity employer. We are committed to employment policies and procedures assuring all qualified persons are accorded equal opportunity for employment, promotion, and training. We encourage applicants from diverse groups to apply including, but not limited to African-American, Latina/o, Native American, Asian/Pacific Islander, and LGBTQ+ persons. We also welcome applicants from different national origins, religions, ages, and ability status.

To Apply:
Email cover letter and resume to CAAFA’s Executive Director at rayv@caafaaz.org.